Terms and Conditions

TERMS & CONDITIONS – FIREXTOP

EFFECTIVE DATE: MARCH 8, 2025

By accessing and using the Firextop website, or making a purchase, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our site. If you do not agree with these terms, please do not use our website or make any purchases.

Firextop reserves the right to update or modify these Terms & Conditions at any time. By continuing to use our website after any changes are posted, you accept the updated terms.

1. USE OF THE WEBSITE

  • You must be at least 18 years old or have parental consent to use our website and make purchases from Firextop.

  • You agree to use this website for lawful purposes only and not to engage in any fraudulent, malicious, or harmful activities.

  • Firextop reserves the right to suspend or terminate access to our website if we detect fraudulent activity or violations of these terms.

Important: Unauthorized access or attempts to interfere with the website’s functionality will be considered a breach of these terms and may result in legal action.

2. PRODUCT INFORMATION & AVAILABILITY

  • Firextop strives to provide accurate product descriptions, prices, and availability. However, we do not guarantee that all product information is error-free.

  • Product availability is subject to change without notice. If an item is out of stock, we will notify you and offer a replacement, a refund, or the option to wait for restocking.

  • Prices are listed in USD and may change without prior notice.

Important: While we aim to display product colors and details accurately, slight variations may occur due to differences in device screens and lighting.

3. ORDERING & PAYMENT TERMS

  • By placing an order with Firextop, you confirm that you are authorized to use the payment method provided.

  • Orders are subject to acceptance. Firextop reserves the right to reject any order for any reason, including pricing errors, availability issues, or suspected fraudulent activity.

  • All payments are processed securely through third-party payment gateways, and Firextop does not store or have access to your full payment details.

  • Payment is processed only once your order has been confirmed. If payment fails or is declined, the order will not be processed.

Important: Once an order is confirmed, it cannot be modified or canceled unless it has not been processed or shipped.

4. SHIPPING & DELIVERY

  • Firextop offers domestic and international shipping.

  • Shipping costs are calculated at checkout based on destination, weight, and chosen shipping method.

  • Delivery times are estimated and may vary due to shipping carrier delays or customs clearance.

Important: Firextop is not responsible for delays caused by shipping carriers or customs processing.

5. RETURNS & EXCHANGES

  • Returns are accepted within 30 days of receiving your order, provided the items are unused, unopened, and in original packaging.

  • Firextop accepts exchanges for damaged, defective, or incorrect items.

  • Refunds will be issued to your original payment method within 7-10 business days after the return is received.

Important: For full details, please refer to our Return & Exchange Policy.

6. INTELLECTUAL PROPERTY

  • All content on the Firextop website, including text, images, logos, and designs, is protected by copyright and trademark laws.

  • Firextop grants you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial use only.

Important: You are not permitted to reproduce, distribute, or use any content from the website without prior written consent from Firextop.

7. LIMITATION OF LIABILITY

  • Firextop is not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

  • We do not guarantee that the website will be free of errors, viruses, or interruptions in service.

Important: Firextop’s liability is limited to the total amount paid for the product in question.

8. PRIVACY & DATA PROTECTION

  • Firextop is committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

  • We do not sell, rent, or trade your personal information with third parties.

  • All data is processed securely using SSL encryption and PCI-DSS compliance.

Important: By using our website, you consent to the collection and processing of your personal data as described in our Privacy Policy.

9. THIRD-PARTY LINKS

  • Our website may contain links to third-party websites. Firextop is not responsible for the content, privacy practices, or availability of these external sites.

Important: By clicking on third-party links, you agree to be bound by their privacy policies, not ours.

10. FORCE MAJEURE

  • Firextop is not liable for any failure or delay in performance due to causes beyond our control, including but not limited to natural disasters, pandemics, strikes, or government regulations.

Important: We will take reasonable steps to fulfill orders despite unforeseen circumstances.

11. ACCOUNT TERMINATION

  • Firextop reserves the right to suspend or terminate any user account that violates these Terms & Conditions.

  • You may request to delete your account at any time by contacting us at info@firextop.com.

Important: Termination of an account does not affect any obligations or rights incurred before termination.

12. DISPUTE RESOLUTION & GOVERNING LAW

  • Any disputes related to Firextop will be governed by the laws of Ohio.

  • Disputes will be resolved through arbitration or mediation instead of court proceedings.

Important: By using our website, you agree to resolve disputes through arbitration and not through court.

13. CHANGES TO THESE TERMS

  • Firextop reserves the right to update or modify these Terms & Conditions at any time.

  • Changes will be posted on this page, and your continued use of our website indicates acceptance of the updated terms.

14. CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us:

Firextop is dedicated to providing a secure and transparent shopping experience for our customers. Thank you for choosing us!