Privacy Policy

PRIVACY POLICY – FIREXTOP

EFFECTIVE DATE: MARCH 8, 2025

At Firextop, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or interact with us. By using our website, you consent to the collection and use of your information as outlined in this policy.

FireXtop complies with all relevant data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy regulations.

1. INFORMATION WE COLLECT

We collect both personal and non-personal data to enhance your shopping experience and provide our services.

1.1 Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing & Shipping Address
  • Payment Information (processed securely through third-party providers)
  • Order History & Preferences

1.2 Non-Personal Information

We may also collect:

  • IP Address
  • Device & Browser Information (Desktop, Mobile, Operating System)
  • Website Usage Data (Pages Visited, Time Spent on Site, Referring Website)

We use cookies and tracking technologies to personalize and optimize your experience.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for:

  • Order Processing & Fulfillment
  • Customer Support & Communication
  • Website & Product Improvement
  • Marketing (with your consent)
  • Fraud Detection & Security
  • Legal Compliance

Important: We never sell, rent, or trade your personal information.

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies to improve website performance and user experience.

3.1 Types of Cookies

  • Essential Cookies – Necessary for website functionality (e.g., secure logins).
  • Performance Cookies – Help us analyze website traffic and improve services.
  • Marketing Cookies – Display relevant ads based on your interests.

3.2 Managing Cookies

You can disable cookies in your browser settings, but this may affect certain website features, such as the ability to make purchases.

4. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. However, we may share your information with trusted third-party providers for:

  • Payment Processing (e.g., PayPal, Visa, Mastercard, Stripe)
  • Shipping & Delivery (e.g., UPS, FedEx, DHL)
  • Marketing & Analytics (e.g., Google Analytics, Facebook Ads)
  • Website Security & Hosting (e.g., Cloudflare, AWS)

All third-party service providers must comply with strict data protection policies.

5. DATA SECURITY

We implement advanced security measures to protect your personal data:

  • SSL Encryption – Secure transmission of sensitive information.
  • PCI-DSS Compliance – Ensures secure payment processing.
  • Fraud Prevention Tools – Protect against unauthorized access.
  • Regular Security Audits – Identify and fix vulnerabilities.

Important: While we follow industry standards, no online platform can guarantee 100% security. Ensure your passwords are strong and use secure networks.

6. YOUR PRIVACY RIGHTS

6.1 Rights Under GDPR (EU Customers)

  • Right to Access – Request a copy of your personal data.
  • Right to Rectification – Correct inaccurate or incomplete data.
  • Right to Erasure – Request data deletion (subject to legal obligations).
  • Right to Object – Opt-out of marketing communications.

6.2 Rights Under CCPA (California Residents)

  • Right to Know – Request details about data collection practices.
  • Right to Opt-Out – Prevent us from sharing your data.
  • Right to Deletion – Request removal of your personal data.

Important: To exercise your rights, email info@firextop.com with “Privacy Request” in the subject line.

7. THIRD-PARTY LINKS

Our website may contain links to third-party websites. Firextop is not responsible for their privacy practices.

Important: Clicking on third-party links means you agree to their privacy policies.

8. CHILDREN’S PRIVACY

Firextop does not knowingly collect personal data from children under 13 years old. If we become aware of such data, we will delete it immediately.

Important: If you believe a child has provided personal information, please contact us at info@firextop.com.

9. CHANGES TO THIS PRIVACY POLICY

Firextop reserves the right to update this policy at any time. Changes will be posted on this page with a revised effective date. By continuing to use our website, you accept these changes.

10. CONTACT INFORMATION

For privacy-related questions or to exercise your rights, contact us at:

📍 Address: 123 Safety Lane, Houston, TX 77002
📞 Phone: (555) 123-4567
📧 Email: info@firextop.com
🌐 Website: https://firextop.com