Return Policy

Welcome to Berry
Hotline: (937) 548-3234
Website: http://firextop.com
Email: info@firextop.com
Street: 657 Martin St Greenville, Ohio(OH), 45331

1. Return Conditions

At Berry, we want you to be completely satisfied with your purchase. If for any reason you are not, you can return items within 30 days of receipt. To be eligible for a return, your item must be unused, unwashed, and in the same condition as when it was received. The original packaging and tags must also be intact.

2. Return Process

To initiate a return, please contact our customer service team at info@firextop.com. Once your return request is approved, you will receive detailed instructions on how to return your item. Please include a copy of the original receipt.

3. Refunds

Refunds will be processed once the returned items are received and inspected. You will be notified via email once your refund is issued. Refunds will be applied to your original method of payment within 5-10 business days. Shipping fees are non-refundable.

4. Exchanges

If you wish to exchange an item for a different size or color, please specify this in your return request. We will ship the new item as soon as the original item is returned.

5. Return Shipping

You are responsible for paying return shipping costs unless the item is defective or you received the wrong product. We recommend using a trackable shipping service to ensure your return reaches us.

For more details on our return policy, visit us here.