Terms and Conditions

Last Updated: May 6, 2025

Welcome to Firextop! By accessing and using our website, you agree to the following Terms and Conditions. Please read these terms carefully before using our site. If you do not agree to these terms, please do not use this website.

1. General Terms

  • Acceptance of Terms: By using this website, you agree to comply with and be bound by these Terms and Conditions and any applicable laws or regulations. If you do not agree with any part of these terms, you should not use our website.

  • Changes to Terms: Firextop reserves the right to modify or update these Terms and Conditions at any time without prior notice. All changes will be posted on this page, and it is your responsibility to review these terms regularly.

2. Use of the Website

  • Eligibility: You must be at least 18 years old or have the legal capacity to enter into a binding contract to use this website. If you are under 18, you must have the permission of a parent or legal guardian.

  • Account Creation: To purchase products or access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Product Information and Availability

  • Product Listings: We strive to provide accurate and up-to-date information about the products available for sale. However, we cannot guarantee that all information, including pricing and product descriptions, is error-free or complete.

  • Availability: All products are subject to availability. In the event that an item you ordered is out of stock, we will notify you as soon as possible and offer a refund or alternative options.

4. Pricing and Payment

  • Prices: Prices displayed on the website are in the currency specified and may change without notice. Taxes, shipping costs, and any other applicable fees will be added to the final price during checkout.

  • Payment Methods: We accept various payment methods, including credit cards and PayPal. You are responsible for providing accurate and valid payment information.

  • Order Confirmation: An order confirmation email will be sent once your order has been successfully placed. This is not an acceptance of your order but an acknowledgment of receipt.

5. Shipping and Delivery

  • Shipping Policy: Orders will be processed and shipped according to the selected shipping method. Shipping costs are calculated at checkout.

  • Delivery Times: Estimated delivery times are provided during checkout but may vary depending on your location and any delays caused by external factors such as weather or customs processing.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on returns, refunds, and exchanges.

7. Intellectual Property

  • Ownership: All content on this website, including text, images, logos, graphics, and product descriptions, is owned by Firextop or its licensors and is protected by copyright and other intellectual property laws.

  • Use of Content: You may not use, reproduce, or distribute any content from this website without our prior written permission.

8. User Responsibilities

  • Accurate Information: You agree to provide accurate and complete information when making a purchase or creating an account.

  • Prohibited Activities: You agree not to use this website for any unlawful purpose, including but not limited to violating any intellectual property rights, submitting false or misleading information, or engaging in fraud.

9. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Limitation of Liability

  • No Liability for Damages: Firextop is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this website or the products purchased.

  • Product Use: We are not responsible for any injury or damage caused by the use or misuse of the products purchased from our site.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Dispute Resolution

If any dispute arises from the use of this website or a transaction, we will attempt to resolve the issue through informal negotiation. If the dispute cannot be resolved through negotiation, it will be handled by a competent court of law.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Firextop
Samora Hse., Basement Floor, Samora Avenue
+255 22 – 2129165
Email: info@firextop.com